Privacy Policy
This Privacy Statement (“Privacy Statement”) describes why and how we collect and use your personal information when you interact with us and visit the SUNS360 website suns360.com or other websites we operate (collectively, the “Website”).
Please read this Privacy Statement carefully. If you have any questions about how we collect and process your personal information, please feel free to contact us.
1. What personal information do we collect?
SUNS360 may collect the following personal information:
- Contact information: Name, address, telephone number, and email address.
- Age information: Date of birth and gender.
- Order details: Order number, date, product information, quantity, price, payment method, and purchase history.
- Payment information: Payment amount, transaction time, etc. (Payments are processed by a third party, and we do not directly store payment card information).
- Account information: Account number, username, password, etc.
- Customer support: Communication records you provide when contacting us.
- Technical data: IP address, device information, browsing history, etc.
2. From which sources do we collect information?
We collect personal information in the following ways:
- Direct interactions: Placing an order, creating an account, filling out a survey, or contacting customer service.
- Automated tools: Collecting website usage through technologies such as cookies and pixel tags.
- Third-party sources: Advertising networks, analytics providers, etc.
We process personal information for the following purposes:
- Managing user accounts and orders.
- Providing customer support and answering questions.
- Verifying age to ensure compliance with legal requirements.
- Providing personalized advertising and promotional content.
- Improving website and service experience.
- Detecting and preventing fraud.
- Complying with legal requirements and other compliance obligations.
4. About date of birth and minors
Our website and products are only for adults over the age of 21. We do not intentionally collect personal information from minors.
5. How do we share information?
Your information may be shared with the following third parties:
- Service providers: Such as logistics, payment processing, etc.
- Advertising partners: For personalized advertising.
- Affiliates: For business and market research.
- Legal requirements: Responding to legal procedures or government requests when necessary.
6. How do we protect your information?
We implement strict security measures to prevent unauthorized access, alteration, or disclosure. However, information transmitted over the Internet cannot be completely secure.
7. Cookies and Other Information Collection Tools
We use cookies and similar technologies to:
- Provide core functionality.
- Improve site performance.
- Customize advertising content.
For more information, please see our Cookie Policy.
8. Your Privacy Rights and Choices
Subject to applicable law, you may have the following rights:
- Request access to your personal information.
- Delete or correct your personal information.
- Opt out of having your personal information sold or used for targeted advertising.
For more information, please contact us at privacy@suns360.com
9. How Long We Retain Personal Information
We will retain your personal information for as long as necessary for business needs, legal requirements, or your interactions with us.
10. Supplemental Notice for Residents of Certain U.S. States
For more information about the privacy rights of residents of states such as California and Colorado, please see the Supplemental Notice.
11. Do Not Track
Currently, our website does not support browser “Do Not Track” requests.
12. International Data Transfers
Your personal information may be transferred and processed worldwide to countries with different data protection laws, including the United States.
13. Links to Other Websites
Our website may contain links to third-party websites that are not subject to this Privacy Statement. We recommend that you review the privacy policies of those websites.
14. Contact Us
If you have any questions, please contact us at:
SUNS360 Customer Service
Email: info@suns360.com
SUNS360 reserves the right to modify this Privacy Statement at any time. The latest version will be posted on the website, and we recommend that you check it regularly.
